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I run a small music studio by myself, so admin used to take way more time than it should have - tracking who came, who paid, who still has lessons left, answering the same questions again and again.

With InTouch, all of that is basically handled now. It tracks attendance, handles lesson packages, sends reminders - I don’t really have to keep everything in my head anymore. I’d say it saves me around 20 hours a month, which still sounds crazy when I say it out loud.

The vacation thing is also surprisingly helpful. When I’m away, classes just pause and then continue properly after, and the packages adjust automatically. Before, I always had to fix this manually and it was a mess every time.

Students also started relying on it a lot - they check their balance themselves, get reminders, and overall message me less for small things. Which I didn’t expect, but it makes a big difference.

It’s not complicated to use, just takes a bit of getting used to in the beginning. Now it feels weird to imagine going back to doing all of this manually.

I run a dance studio with group classes - we have 5 permanent teachers and a couple of interim ones, so coordination was always a lot. Sign-ups, payments, tracking who actually showed up, calculating salaries - it was all scattered and took way too much time.

We worked with Liubov to set things up so people now sign up and prepay before class, which already removed a huge amount of back-and-forth. Attendance is tracked automatically, and salaries are calculated based on actual classes, so I’m no longer sitting there at the end of the month trying to piece everything together. Reminders turned out to be a bigger deal than I expected - people just show up more consistently now.

Also, a random but very real problem - ballet classes. We constantly had to check if new students had the right clothing before coming, and it always turned into last-minute chaos. Now they’re guided in advance - what they need, where to get it in the city - and they confirm they’re prepared before the class. That alone saved a lot of trouble.

It’s not that the work disappeared completely, but it finally feels manageable and predictable, which wasn’t the case before.

I had the pleasure of working with Liubov as a consultant while building my company, 10:00 am, a product-focused brand dedicated to creating practical tools for productivity and discovery.

As a solo founder, I was struggling to keep up with user communication and feedback. I was bringing in users through expensive ads, but many of them churned the following week because I simply couldn’t handle even basic requests in a timely and structured way. The business felt chaotic, and I was constantly firefighting instead of building.

Liubov helped me change that.

She worked with me on several product launches, helped improve key metrics, and most importantly set up clear, reliable communication processes with users. Together, we implemented automations and feedback workflows that now carry a significant part of the operational load.

Today, I can focus on what I do best: building products. The business runs more predictably, users feel heard, and growth is no longer dependent on constant manual effort. Thanks!

We run a yoga studio, and for a while we had this weird situation where people were messaging us, but not that many were actually booking. Part of it was just slow replies, part of it was that admins answered differently depending on the person, and sometimes conversations just faded out. We also had a CRM with old clients, but barely touched it.

We went through the whole flow together and adjusted how we handle incoming messages - nothing complicated, just made it more consistent. Also set up an assistant to reply when no one’s around, so messages don’t sit there overnight.

Now replies go out pretty much immediately, either from an admin or the bot, and that alone changed a lot.

Bookings went up noticeably (I’d say somewhere around +50%), but more importantly it feels like fewer people just disappear mid-conversation. We also started reaching out to old clients in a more targeted way, which actually brought some of them back.

It’s not like everything became perfect, but it stopped feeling like we’re constantly missing opportunities for no clear reason.

I’m an English teacher living in Chile, and my schedule is usually packed. I work at a school during the day and find most of my private students through Instagram and Facebook, so there are always messages coming in - questions, lesson requests, random back-and-forth.

Before working with Liubov, it honestly felt a bit chaotic. I’d miss messages sometimes, or reply late, or just spend too much time answering the same things instead of actually preparing for lessons.

We went through how I handle all of this and made it more structured, but in a simple way. Also added a few automations, so a lot of the repetitive stuff just happens without me.

Now I’m much more on top of messages, my schedule feels more stable, and I’m not constantly switching between chats and actual work.

It’s not like everything became perfectly organised overnight, but it definitely made things easier to manage.